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Easy to Work With and Patient

We run a very fast paced business with high customer demands, so having an IT team that is there for us is of key importance. Our business runs from and needs a constant connection to the internet, so immediate availability of IT is a must for us. With Just Right, we get fast communication and fast availability. They are easy to work with and patient with us too!

Customer Support is Always Above Expectations

The biggest benefit to working with Just Right for our IT services is that we get a one stop shop for all our IT, security, hardware and software needs.  We rely on the Just Right team to provide technical support across the entire array of IT needs in our office. They are always very responsive to us when an issue arises. Most technical problems are handled remotely without the need for a technician to come to the office.  This saves our company time and money and gets us up and running again quickly. I highly recommend Just Right and would encourage any business to give them the opportunity to serve their business. In my experience, the Just Right team is very competitively priced and provides customer support that is always above expectations.

They’ve Never Failed Me or Left Me Hanging

As the CEO of a company that has projects all over the United States in all three time zones, when we need technical support, it is absolutely vital that we have an IT company that we can count on. With Just Right, their personal, hands on service and flexibility in real time is a breath of fresh air. They answer the phone quickly with a technician ready to address our technology issues immediately. No waiting or taking our information for a call by someone later. They have ALWAYS handled our support issues professionally and in real time. They have never failed me or left me hanging.

Peace of Mind and Reliable IT Support

The single biggest benefit to Micron Machine Company since we started using Just Right as our IT Service provider is Peace of Mind when it comes to protection from security threats like viruses and keeping the computer system up and running. Their staff technical knowledge has been superb, and they have better technical capabilities than other IT companies we worked with in the past. If you are on the fence about choosing Just Right as you IT Department, I think you should try them. You will be happy you did.

Professional, Dedicated and A Company I Depend On

Just Right is a company that I can depend on. They are excellent in taking care of all our computer needs. When I have an issue with one of our computers, I call Just Right and they are prompt at addressing the problem and taking care of it in a short period of time. They are very professional, dedicated and are always very courteous. I highly recommend Just Right. Try them. You won’t regret it.

Very Responsive Day or Night

The customer service help staff has been great. I have called all hours of the night and day and received quick and satisfying results. It always feels like they have your best interest in mind and are quick to respond. They have all the bases covered for IT services, so you can be confident that they will fix your problems with quality and professionalism.

Just Right is ALWAYS There For Me And They Care

Security, Security and Security. I handled my IT personally because of my experiences with computers since the mid-1980s. Then I attended a seminar in Ventura where the “Cybersecurity Managing Partner” of a large law firm explained: “it was not if I will be hacked, but when.” He also told us about a large LA law firm that went bankrupt due to being hacked. It was then a colleague told me about Just Right. The single biggest benefit was Just Right’s cybersecurity review of my computers and network and found several weaknesses in my security. The addition of their comprehensive security program to my network and guidance on how to keep my client’s information secure was fantastic and extremely important! Another huge benefit is being able to call the support team and help desk to get my computer issues resolved 24/7. I used to spend hours trying to figure out why a program would not start or other computer issues. It is soooooooo nice to just call Just Right and the problem is solved for me!

Consistency and caring. The team at Just Right and their 24/7 help desk is ALWAYS there. And they care. Their support team worked into the night to get my computer “Just Right” and back up and running. One Help Desk tech even gave me a recipe for margaritas while we were waiting for a program to load.

Best deal in town. These days, customer service is hard to come by. Just Right emphasizes customer care and service. They even ordered a new Lenovo Think Pad for me and installed all my programs. Complete setup. Where in the world do you get that? Prompt service, returns calls fast, and always there to ACTUALLY answer the telephone or email. Plus, very reasonable prices.

They Make Us Feel Like We Are Their Most Important Client!

Just Right has always been able to fix any and all issues we have had with our systems to keep us operating efficiently. They are more punctual with their service than anyone we have ever worked with. They make us feel like we are their most important client. We have worked with Just Right for over a decade. They are incredibly professional and consistent.

I Trust Their Integrity and Honesty

I had a HUGE problem and was at risk of losing a lot of data. After calling my current IT Provider, they could not help me. I called all around and was either told my issue could not be fixed or I would have to bring my computer in and be without it for several days. Fortunately, I found Just Right. They fixed my problem REMOTELY, restored all of my data, and their price was very reasonable! I took advantage of Just Right’s monthly service which includes, among other things, next generation security software and online backup. I had the exact same thing with my previous company and it slowed my computer waaaaaaaaaaaaaaaaaaaaaaaay down. Just Right’s suite of programs are seamless. I can't even tell they are running. When I need help, it's for a MAJOR issue and I need help "NOW." I could not be any more satisfied. No matter how difficult and severe my problem is, Just Right fixes it. I am so VERY happy with Just Right and am so glad I found them! If you want it done right, chose them. I have NEVER had a complaint about their work. More than ANYTHING else, I trust their integrity and honesty. I feel very comfortable with Just Right.

I have known John for more than 15 years and I have watched him interface with clients and other professional in a very competent manner. His knowledge base is extensive and his work ethic is strong. I have used his services in the past and I recommend him to others.

After several attempts to find "the right" IT Professional for our needs, John was found to be a breath fresh air! He always shows when he promises and always looks for ways to save us money. He never speaks techno-ese, explaining everthing he is doing in plain english. John has been extremely trustworthy with our confidential financial data.

John oversees 2 server systems w/ aprox. 50 computers over 2 facilities for us. Just Right was our 5th IT Professional and for sure will be our last!

John Gibson with Just Right is HIGHLY RECOMMEND by the Cornerstone Church of San Diego.

I have used Just Right for our network at home and in my Allstate Insurance Agency. I can leave the door open for John at our home or at my agency, and completely trust that the I.T. issues will be resolved, the computers will be cleaned up and running more smoothly and the invoice will always be reasonable. I heartily endorse John Gibson with Just Right!

I have known John for many years and have enjoyed working with him.. I find John to be extremely knowledgeable, hard working and very straightforward in dealing with him in the business environment. I look forward to working with him on other projects in the future. In my opinion, John is an asset to any organization with whom he does business.